Testimonials

Dee M.- Oregon
Spinal Surgery

"I am writing to express my sincere thanks for all the work and arrangements that Med Journeys did for me so that I could have my much needed spinal surgery done in such a quick manner.
I was very impressed by all of the hospital staff at Artemis Hospital, especially my surgeon Dr. Hedge and his assistants. They were all wonderful and explained everything down to the detail of what they were going to do and then again afterwards, what had been done. The nurses were absolutely wonderful as well. When I pushed my call button they were there immediately...not like here in America where you have to wait and wait for a nurse to come. We were very impressed to say the least! We were treated like celebrities during the whole stay in the hospital.
The guest house that you sent us to for recovery was wonderful with beautiful grounds. The Bhutani family were wonderful people who treated us like long time friends, and the food they served was delicious.
It was an exciting experience for us and will never be forgotten. The best part of all of this is that the cost of going to India to have my surgery, the guest house and plane fare came to less than one quarter of what it would have cost us here in the U.S. just to have the surgery.

Thank you again
Dee"

Roger L. - Oregon
Knee Replacement Surgery

"Tim, (Med Journeys Staff)
Thank you for your e-mails and staying in touch with my situation. I have been out of town for a week and just got your e-mails. I am very happy to report, that I am doing significantly better............I spoke with some people that I know that have had knee replacement surgery and they suggested setting the crutches aside and work on walking without them. So I did. The first couple of days were difficult and then, everything seemed to respond very nicely. I have now not used the crutches for 8 days and am very encouraged and in much less pain. I don't feel that I need to bother Dr. Marya at this point. I very much appreciate his and your willingness to help. Thank You. Please tell Prabha you manager in India that we love her and that we thank her for her help.
Tim, you and your Med Journey's staff have always kept every commitment you have ever made to Jacque and myself. Even now, coming up on 3 months after our trip and surgery, you are still involved and truly caring. You are still taking your time and going way beyond what is expected to see that I have a great outcome. In a time when it's hard to even remember what customer service is like........it has been amazing to experience how well you have treated us. I truly appreciate that you really care!

Thank You
Roger"

Patricia H. - Alaska
Hip Resurfacing

"I enjoyed working with Med Journeys very much and having such excellent care during my trip to India and the surgery. Many many people are curious about it and everyone asks me questions. I am giving you a glowing report. Prabha was exceptional and I will consider her my friend as well as being just an amazing person. What an asset to your company! I don't know if any other facilitating companies do what you folks do but I will say that Med Journeys gets an A+. My hip is feeling very good. I have to remind myself to just keep it slow for another two weeks and not to over do. Life is pretty good once again”.

Dawn S. – Illinois
Non working bladder due to infection and blood clot

“I would like to thank everyone at Med Journeys for their help and their first class treatment. I was bouncing from hospital to hospital here in the US, seeing many specialists, but they didn’t tell me anything. For 5 months, the doctor’s kept telling me to come back for more testing, and nothing was getting done. I was getting sicker and sicker, so I made a choice. After talking to the Med Journey Case Managers, Tim and Jeff, I was reassured. All my questions were answered fully. I would not have had this success without Med Journeys and Bangkok Hospital. We are more than happy, you guys went above and beyond… if someone had told me how good Med Journeys would have been I would not have believed it, until I actually experienced it. I would never send my children or myself to another US hospital again."

"I couldn’t have put my wife in better hands than Med Journeys."

– Ben (Dawn’s husband)

Susan D. – Marshall Islands
Gastric By-Pass

"Med Journeys is a wonderful organization. My husband and I were so impressed with how well we were taken care of from the start of our inquiries to the return from India after surgery. I was impressed right away with the kind and thorough, but not pushy responses from Tim and Jeff about the process of traveling abroad for medical treatment. I had many questions that I needed to ask and they were patient with me while being expedient when I finally made up my mind to make sure that everything fell into place in a short time frame. Prabha was so helpful in Delhi by picking us up at the airport, checking us into the hospital, introducing us to one of my doctors (who happened to be there at 11:30 pm when we arrived!). Enough can't be said for all she did to make us comfortable and happy for the entire duration of our stay. Dr. Vashistha, Dr. Gupta, and all of the staff at the hospital couldn't have been kinder or more caring. The hospital facilities were as nice as any in the states, but what was different was the amount of attention patients receive. The hospital has a huge staff and it seems they all work as a team. On average, my nurse only had 2-4 patients. I know because I asked. My doctors visited me at least 3 times a day, and sometimes more. I could go on and on about the superb care I received at the hospital.  The Bhutani (sp?) family that owns The Charter House was fabulous. They were very accommodating with my special dietary needs. I didn't even have to explain because they have had experience with preparing meals for similar patients recovering. We loved getting out to the market and our trip to see the Taj Majal as well. The cost for my surgery, the round trip airfare, stay at the Recovery Retreat, trips to and from the airport and hospital came to a total far below what I would have paid in the states for the surgery alone. Med Journeys is certainly outstanding in the Medical Tourism business and I would recommend them to anyone needing assistance in finding safe and affordable medical care abroad."  

Valerie S. - Utah
Gastric By-Pass & Double Knee Replacement

"We had no insurance coverage for a gastric bypass surgery and I will say thanks to med journeys and the hospital/doctors in India. After the bypass had both knees replaced on the same trip, with great success. I have never seen a doctor with so much caring for those he operates on, he was always with me and always available by phone and in person, just a fine man and doctor. As for the hospital it is as nice as any in the states, very well staffed, clean and nice to be in. Med Journeys handled all arrangements here and there, you will love them and their representative in New Delhi and the charter house is very nice. They take care of you at the housing very well, understanding your needs after the operation with food and care. You will feel like one of the family, we would love to see them again in the future. It was a great experience and we are glad we did it."

Larry T. - Texas
Spinal Fusion

"I began to look for some source of help. We felt like we needed some guidance. I found Med Journeys on the internet. I called and spoke with their Case Manager, Tim Wallace, and felt very comfortable with them upfront. That helped a lot in making a decision.' Through ongoing consultation with Med Journeys, I learned how the company coordinates the myriad components of its clients' trips. It was a difficult decision, but we spent several weeks in the process, asking every question that we could ask and they did a great job. They took their time and made it a point to answer every question....We felt like Med Journeys had a real concern about us personally. They were there for my wife and me before, during, and after surgery, and even after we returned from India. Their follow-up really nailed down the fact that Med Journeys has a real concern about the folks they send overseas."

Karen K. - Minnesota
Cosmetic Surgery

"What was really wonderful about Med Journeys is their service, and I can’t tell you how much I appreciate everyone involved. It’s a fact that from the beginning I was always made to feel special: I was always made to feel safe. I think it is very important for a single women traveling alone to know that she is safe when traveling abroad. I had nothing to worry about. Med Journey made all the arrangements, all that I had to do is get my passport!
When I arrived in Bangkok I was greeted by not only one, but two, special people from Med Journeys who were with me throughout my stay. All of the Med Journeys staff in the US and now here in Bangkok are polite, happy, and caring. It must be a characteristic you have to have in order to be a Med Journeys person. I work in a hospital atmosphere in the United States, and I must say that I have never experienced the quality the level of caring that I had experienced at Yanhee Hospital.
Well, I can’t say enough about Med Journeys. They have been with me every step of the way. All in all, my experience with Thailand, I have enjoyed it immensely. The people have been wonderful. Med journeys let me tell you, they are absolutely the best…"

Kathi R. – Alaska
Double Knee Replacement

"I had been looking at many websites, Med Journeys was the one I liked the best. They called me immediately, answered all my questions, did all the research and work without even asking for a deposit. All the others did not even want to talk to me without a substantial deposit. Med Journey stood out, their case manager Tim Wallace took a personal interest and wanted to know everything about the case and answered all my questions and directed me properly. They know their stuff.
Basically they held our hand. Even in India, Prabha from Med Journeys has been awesome… she met us at the airport, gave us our own cell phones, she is always there checking on us, when I was in surgery she took Steve out for shopping…. Prabha has been great. Keep up the good work Med Journeys."

Steve R. – Alaska
Husband of Kathi R.

"I feel it was a bargain for two people. We were on Med Journeys all-inclusive package and that’s what made it so easy ….she’s walking well, and she is healing correctly. We both are tickled pink. Even for after care we have physical therapist right here at this lovely Recovery Retreat once a day for right days…. There is not doubt in my mind that if I had to do it again, I would do it the same way, absolutely, with Med Journeys."

Bob J. - Canada
Single Knee Replacement

"I would have to wait a year or more in Canada. We called Med Journeys and their case manager Tim Wallace was just great. A very nice fellow. He looked after our problems, he made it look so easy for us and put me to ease and I said well what the heck, lets go for it and see what happens. We did, and any questions we had we were just a phone call away and they put us at ease… we went to the airport, arrived in India and everything was just clickity click…so smooth. no problems at all.
When we got to the hospital, we were treated like royalty, everybody could not do enough for us. Its. Amazing. My wife was so happy that we thought we were on a holiday. Everything was taken care of.
Prabha, from Med Journeys in India was always there to look after us. It is frightening to be in another country but she made us feel secure, she took good care of us.
I would have to say that if anybody asked me at home I would recommend Med Journeys."

Kay J. - Wisconsin
Lap Band Surgery

"I was VERY Happy with Dr. Vashistha and the Hospital. I had gastric lap band done and I'm waiting for my first fill as soon as I hear back from Dr. Med Journeys was very helpful, as was my on site Med Journey contact in India. The Recovery Retreat that I stayed at was also very accommodating. I would do it again if I had too!"

Joe H. - California
Shoulder Replacement

“I had a positive experience with Med Journeys and would be happy to be a reference for them.”

Eve T. - Pennsylvania
Cosmetic Surgery

"I just want you to know that I’m so very thankful for the great job Jeff from Med Journeys has done. He was able to keep the dates I requested. And within a few hours made everything a possibility. I'm very happy that I choose to do this with Med Journeys. Thank You. I'm doing well you can't imagine how much my life has changed since my trip to Costa rica, I will always be thankful"

Scott S. – Utah
Knee Replacement

"Med Journeys has been great. They live up to their word and I have been so thankful for all their help"

Judy M. – Florida
Single Knee Replacement

"Hi-Thanks so much for your follow-up call to see how I was doing...just another evidence of the great care and concern which makes doing business with Med Journeys SO wonderful!! I wanted to thank you as a team for all you have done to make our trip to India a dream-come-true. All your planning and taking care of every detail made our trip so memorable. Dr. Marya and staff were fabulous-I have never received such attentive care. They answered all my questions, checked on me daily and gave me written reports/x-rays, etc. to bring home. The therapist was excellent. He taught me a routine I could do at home (and on the plane) that has strengthened my knee a lot. I am making, according to my RN friends, wonderful progress! Please let everyone on MJ team know how much I appreciated the beautiful flower arrangements and get well wishes sent to me at the Charter House, Agra, and here at home!! What lovely surprises-they made me feel VERY special!"

William K. - United Kingdom
Knee Replacement

"Prabha Chawla, my MedJourneys Rep was absolutely marvelous. All the reps cannot do enough for us they are very good indeed. The hospital was excellent and quite honestly, the standard of care in the hospitals, the physical care and the nursing care was extremely good. I doubt I would have got the same thing in the UK. The Doctor was very good, straightforward and knows exactly what is going on, he tells you everything is good…and he does a really good job. It was a good system, it worked extremely well, nothing wrong with it whatsoever…and I would certainly advise people in the UK, if they have a problem, use it. I would definitely recommend MedJourneys."

Regina B. – California
Gastric By-pass

"Overall the food and service at the guest house was excellent. The staff in the hospital including the doctors and the nurses was good. My surgeon was great. If someone asked me about Med Journeys and why I chose to go with them I would say that I went along with them because I felt safe and I had a lot of support".

Jamie R. - California
Total Colectomy

"I feel very grateful to have selected Med Journeys to facilitate my surgery experience. They found an excellent surgeon (I actually had a team of doctors checking in on me), an excellent hospital, and a wonderful guest house for my post hospital stay. I couldn't have done it on my own, and I was never disappointed in the level of care or in the services that were promised. Our liaison, Prahba, was absolutely wonderful if we needed anything. After I arrived home, Med Journeys sent a beautiful bouquet of flowers. Many in the states are interested in my experience and I tell them I feel I had better care in India than I could have gotten here."

Douglas & Monique J. – Toronto, Canada
Single Hip Replacement

"Our experience with MedJourneys has been nothing but positive from the very beginning - the original inquiries regarding coming to India for the surgery were wonderfully, professionally and reassuringly handled - and all that we were told proved to be true when we arrived. I have to admit that I had my reservations before coming here, it was a leap of faith for us, but you know once we started to do our enquiries on the internet and once we saw that it was so professionally packaged for us, you know we felt much better about it. The experience of the hospital when we arrived we knew we would be taken care of and Dr Mariah is an excellent doctor and very well known and yeah we were put to ease very quickly. I think Med Journeys India are a wonderful organization and I think its been a very positive experience and I would absolutely recommend it to anyone who is thinking about getting this procedure, don’t hesitate, pack your bags and head on out."